To the editor,
I would like to express my appreciation for the communication job done by Reading Municipal Light Department during the recent storm. I found their website informative and, most importantly, courteous informed staff responded to my inquiries even at 4:00 in the morning when I needed to confirm that all the schools had power in order to make a decision on holding school. In ten years as a superintendent in several different communities I’ve never previously had that level of response or communication from a utility provider.
Thomas W. Jefferson, Ed.D.
Superintendent of Schools, Lynnfield